Shipping policy
Shipping Policy
Thank you for shopping at Petzible!
Delivery Times
For customers in the United Kingdom, estimated delivery times are:
- Standard Shipping: 7–15 business days after processing.
- Free Shipping: available on orders over £50.
Please note that delivery times may vary slightly due to factors such as customs clearance, weather conditions, or carrier delays.
Tracking
Every order comes with a tracking number, which will be emailed to you once your package has been dispatched.
Shipping Fees
- Standard shipping fees are calculated at checkout.
- Free shipping is automatically applied to eligible orders over $50.
International Shipping
At this time, we primarily ship within the UK. For international orders, please contact us at support@petzible.com to confirm availability.
Delays
Delays may occur due to customs, weather, or carrier issues. We appreciate your patience and understanding.
For any questions regarding your shipment, please contact us at support@petzible.com.
Additional Information
- Shipping costs are non-refundable, except in cases where you received the wrong item or a defective product.
- If you experience any delays or issues with your delivery, please contact our support team and we’ll be happy to assist you.
For any questions regarding your order or shipment, please contact us at support@petzible.com.